Grow your catchment without opening a shop.
A drop-off agent — a laundromat, a corner store, a gym, a serviced apartment block — becomes a Garmenly location with a PIN and a browser. They lodge their own orders, those orders land in your factory queue, and their commission settles itself.
In the business Garmenly was built in, this gave the counter back two hours a day — time that had been spent deciphering agent handwriting and re-keying it.
What an agent sees when they log in with their PIN.
Most agent networks run on paper and goodwill.
The agent takes the garment, writes a docket, and rings it through or waits for the van. Somebody at your end re-keys it. At month end you both go looking for the same numbers and get different answers.
Double handling
Every order is captured twice — once by the agent on paper, once by your staff in the system. Twice the time, twice the chance of a wrong price or a missed alteration note.
Nothing is trackable
Until your team keys it in, an agent order does not exist. No due date, no tracking, and no honest answer when the agent rings to ask where a coat is.
Commission is a monthly argument
Reconciling a spreadsheet against dockets is nobody’s favourite Sunday. The number is never quite agreed, and the relationship pays for it.
Two hours a day is not an admin problem. It is a wage.
Re-keying agent orders is invisible work. It does not appear on a roster as a task, it just quietly eats the front half of every shift. Measured properly in one multi-site operation running a network of agents, it came to roughly two hours a day across the counter.
That is ten hours a week of paid time spent retyping information somebody else had already written down, before a single garment moved. It is also where the errors came from: a wrong price, a missed alteration note, a due date nobody actually promised. When the agent enters the order themselves, the transcription step and the errors that came with it both disappear.
Per day returned to the counter
Across a multi-site operation servicing several agents.
Orders re-typed by your staff
The agent’s entry is the order. There is no second version of it.
The agent does the data entry, because they are already holding the garment.
You add the agent and set their rate
Name, location, commission rate and which of your services they are allowed to sell. Takes a minute in settings.
They sign in with a PIN
A browser page, no install, no app store, no laptop required. It works on the tablet already sitting behind their counter.
They lodge the order in front of the customer
Customer details, garments, services and prices straight from your price list — including alterations operations, if you let them sell those.
It lands in your factory queue instantly
The order exists the moment it is created. It has a due date, garment tags and a tracking record, with the agent recorded as the source.
Commission accrues live
The agent watches their own week build. So do you. Neither of you is waiting until the month ends to find out.
Weekly invoice, Xero-ready
Commission statements generate on a schedule and export as CSV ready for your accounting package. No spreadsheet reconciliation.
Agents only ever see their own book
PIN-scoped access means an agent sees the customers they lodged, the orders they created and the commission they earned. They cannot see your other agents, your other stores, your pricing margins or your customer list.
Your brand, your prices, your rules
The agent sells your services at your prices. You decide which services they can offer, whether they can take payment or leave it to collection, and what their rate is — per agent, not one blanket number.
Agent stops are real stops
Agent locations sit on the driver run like any other site. Finished garments scan onto the van and off at the agent, so the chain of custody is unbroken from drop-off to collection.
An agent is the cheapest store you will ever open.
No lease, no fitout, no staff roster. Someone else's counter, someone else's foot traffic, and a commission you only pay on work that actually arrives. The reason more cleaners do not run a large agent network is that the admin scales faster than the revenue — which is precisely the part Garmenly removes.
- No re-keying, so agent volume does not add counter hours
- Commission is computed, not negotiated
- Agents can be onboarded in an afternoon, so you can trial one cheaply
- Agent-sourced revenue is reported separately, so you know which partners actually work
Places where garments already change hands.
Laundromats
Already in the business, already trusted with clothing, and already fielding requests for dry cleaning they cannot do themselves.
Serviced apartments and hotels
Concierge desks handle guest garments daily. Give them the portal and the guest gets a real due date instead of a shrug.
Tailors and menswear stores
They send cleaning out anyway. A commission on work they were referring away for nothing is an easy conversation.
Gyms, offices and co-working
Convenience is the entire pitch. A drop-off point where people already spend their week converts far better than a shopfront across town.
What operators ask us.
Can an agent sell alterations, or only cleaning?
That is your call, per agent. Some operators let agents lodge cleaning only and route alterations through a fitting at a staffed store. Others let experienced agents take straightforward operations like a plain hem. The permitted service list is a per-agent setting.
What stops an agent from undercutting or overcharging?
Agents sell from your price list. They do not have access to edit prices, and discounts are governed by the same role permissions as your own staff.
Who owns the customer?
You do. The customer record sits in your database with the agent recorded as the source of the order. The agent can see the customers they lodged so they can serve them properly, but they do not get an exportable copy of your list.
How is commission calculated?
A percentage rate per agent applied to the net value of orders they lodge. It accrues live as orders are created and is invoiced weekly, with a CSV export shaped for accounting import.
What if an agent has no tablet?
The portal is a responsive browser page, so a phone works. In practice most agents already have a device at the counter, which is a large part of why the browser-and-PIN approach was chosen over an installed app.
Can I trial one agent before committing to a network?
That is the usual approach, and it is the right one. Set up a single partner, run it for a month, look at the agent-sourced revenue report, then decide whether to scale.
Set up your first agent on the demo call.
We will add a test agent, log in as them, lodge an order and show it hit the factory queue with commission attached — in your session, not a recording.