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Reporting and exports

Use the operational record to read the business.

Garmenly reports on workload, production time, revenue, agents and payments from the same activity that moves garments through the business.

Review workload and production time

Use workload reporting to understand what is waiting, what is moving and where capacity is being used. Cleaning and pressing time provide a practical view of production activity, while alteration operations contribute their configured bench minutes. Review this before offering unusually tight promises.

  • Look for work accumulating at a particular production step.
  • Compare cleaning and pressing time with the volume being accepted.
  • Review alteration bench load before confirming express work.
  • Use garment-level scan history when a queue needs investigation.

Compare revenue by site and trade

Revenue can be reviewed by site and by trade, helping you separate cleaning from alterations rather than treating every order as one undifferentiated total. Choose comparable date ranges and confirm whether the report is intended to guide a daily operating decision or a longer management review.

QuestionUseful viewFollow-up
Which location is producing revenue?Revenue by site.Check the transfer and collection pattern behind a change.
Is alteration work growing?Revenue by trade.Review bench minutes and fitting capacity with it.
Are price changes behaving as expected?Comparable period by trade and site.Confirm operational changes did not distort the comparison.

Measure agent-sourced work

Agent-sourced share shows the contribution of the agency network to your work. Read it alongside agent commission and the factory workload the work creates. A higher share can be valuable, but it still requires the production capacity to meet the due dates being promised.

Reconcile payments and variance

Payment reconciliation compares the recorded payment activity with your expected takings and shows a variance where they do not agree. Reconcile regularly while the counter team can still remember a refund, correction or unusual transaction. Use the original order and payment records to resolve a variance.

  1. Choose the correct trading period and site

    Do not combine locations or days unless that is how your physical takings are actually counted.

  2. Compare recorded payments to expected takings

    Review the variance, not just the total, so small differences are not carried forward unnoticed.

  3. Check exceptions against source records

    Look for refunds, corrected payments, terminal outcomes and orders completed at another site.

  4. Record the explanation

    Keep a clear operational explanation with the reconciliation process so the owner can review it later.

Do not force a matchA variance is useful information. Correct the underlying transaction or document its explanation rather than changing an unrelated amount to make the report look balanced.

Prepare onboarding CSV imports

Customer records, price lists and alteration operations can be imported from CSV during onboarding. Prepare separate, tidy files with one row per record. Use operation names staff recognise, prices that are current, and estimated bench minutes that reflect the work you want the due-date engine to allow.

  • Customers: remove obvious duplicates and keep contact details in the correct columns.
  • Price lists: use current service names and final prices.
  • Alterations: include the group, operation, price and estimated bench minutes.
  • Curtains: state the per-metre pricing convention clearly.

Export your data

Your data can be fully exported at any time. Plan the export around the question you need answered, preserve the original file and restrict access to people who should handle customer and business information. Australian hosting is the default, with regional hosting available for UK, US and Canadian customers.

Before sharing an exportCheck who needs the file, whether it contains customer contact details, and how long the recipient needs to retain it.

Still need a hand?

Email support with the report, period and site you are reviewing. We can help you locate the operational record behind the number.